Privacy Policy
Privacy Policy
This Privacy Policy explains how FIN GO and its affiliates (“we,” “us,” or “our”) collect, use, store, and disclose your personal data when you use our telesales application and services (the “Services”). We are committed to protecting your privacy in accordance with Indonesian law, including Law No. 27 of 2022 on Personal Data Protection (the “PDP Law”) and Financial Services Authority (OJK) Regulation No. 6/POJK.07/2022 on Consumer and Public Protection in the Financial Services Sector.
This Privacy Policy is provided in both English and Bahasa Indonesia. Both versions are equally valid.
1. Data Controller
FIN GO is the data controller for the personal data collected through the Services. If you have any questions about this Privacy Policy or our data protection practices, please contact our Data Protection Officer at:
Email: admin@ati-tech.co
Phone: 0811.8808.108 (Weekdays, 9:00 AM – 6:00 PM)
2. Personal Data We Collect
We collect the following personal data from you when you use our Services:
| Data Category | Examples | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, ID card (KTP), Family Card (KK), Taxpayer ID (NPWP) | To verify your identity and eligibility for loan products. |
| Contact Data | Phone number, email address, home address | To communicate with you about your application and our Services. |
| Financial Data | Vehicle ownership letter (STNK), income information | To assess your creditworthiness and connect you with appropriate lenders. |
| Location Data | Your general location | To ensure our services are available in your area. |
| Usage Data | Information about how you use our application | To improve our Services and user experience. |
3. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
To provide our Services to you: This includes processing your loan application, connecting you with our partner financial institutions, and providing you with loan consultation and brokerage services.
To comply with a legal or regulatory obligation: This includes our obligations under the PDP Law and OJK regulations.
Where it is necessary for our legitimate interests: This includes improving our Services, preventing fraud, and ensuring the security of our application.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
Marketing Communications
We will only send you marketing communications (via SMS, email, or phone) if you have given us your explicit consent to do so. You can withdraw your consent at any time by contacting our Data Protection Officer. Consenting to marketing communications is not a precondition for using our Services.
4. Disclosure of Your Personal Data
We may share your personal data with the following parties for the purposes set out in this Privacy Policy:
Partner Financial Institutions: We will share your data with our partner financial institutions to process your loan application. A list of our current partners is available in the application and on our website. We will always offer you a choice of products from at least two different partner institutions, where possible.
Affiliated Companies: We may share your data with our affiliated companies for internal administrative purposes.
Regulatory Authorities: We may be required to share your data with regulatory authorities such as the OJK.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
5. Your Legal Rights
Under the PDP Law, you have the following rights in relation to your personal data:
The right to be informed: You have the right to be informed about the collection and use of your personal data.
The right of access: You have the right to access your personal data and supplementary information.
The right to rectification: You have the right to have inaccurate personal data rectified, or completed if it is incomplete.
The right to erasure: You have the right to have your personal data erased.
The right to restrict processing: You have the right to request the restriction or suppression of your personal data.
The right to data portability: You have the right to obtain and reuse your personal data for your own purposes across different services.
The right to object: You have the right to object to the processing of your personal data in certain circumstances.
The right to withdraw consent: You have the right to withdraw your consent at any time.
To exercise any of these rights, please contact our Data Protection Officer.
6. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal data is no longer needed, we will securely destroy it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
9. Dispute Resolution
In the event of a dispute arising out of or in connection with this Privacy Policy, both parties shall first attempt to resolve the dispute through amicable negotiations. If the dispute cannot be resolved through negotiations, you may file a complaint with the appropriate court in Indonesia.
By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.
